![]() Unfortunately, this principle holds true in reverse. Our conversations have reminded me of this principle: intent often trumps skill. Regardless of his skill level (and let’s be honest, at times it is not high, bless his heart), my husband’s intent is always true and good. Fortunately, my husband is good at having difficult conversations, at least those we have together, because he has good intent. After dedicating the last twelve years of my professional life and a huge amount of energy to the mission of Crucial Conversations, I probably should have made the training mandatory. Where am I going wrong?Įarlier this year, I married someone who has yet to attend Crucial Conversations training. I feel like I use the skills correctly, but to no avail. Whenever a conflict arises, I mentally review the Crucial Conversations steps, determined to get them right. We disagree about almost everything-when homework should be done, what kind of media is acceptable, and the smartphone, well, everything from apps to time spent seems to surface an argument that turns into a fight. However, I can never seem to make headway with my teenage daughter. I’ve read Crucial Conversations, attended the training, and recently, I became a certified trainer for my organization. There are many other features the app offers, so you may want to check it out for yourself if you own an Android device.I like to think of myself as someone who knows how to have crucial conversations.
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